Terms of Service

Last updated: 14 Dec 2025

1. Introduction

Welcome to SusMeter ("Service", "we", "our" or "us"). These Terms of Service ("Terms") govern your use of our web application that analyzes images and videos for potential indicators of AI generation, deepfake manipulation, or digital editing.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part, you may not use our Service.

2. Service Description

SusMeter provides tools to analyze image and video files for potential signs of:

  • AI-generated content
  • Deepfake manipulation
  • Digital editing or alterations

Important: All analysis is performed locally in your browser. Your files are never uploaded to our servers. We do not see, access, or store the content you analyze.

3. Accuracy Disclaimer

THIS IS CRITICAL — PLEASE READ CAREFULLY

Our detection tools provide indicators and probability assessments only. They do not provide definitive proof of authenticity or manipulation.

  • Detection technology has inherent limitations
  • AI generation and manipulation techniques evolve constantly
  • False positives and false negatives can and do occur
  • Results should be considered one data point, not conclusive evidence

You acknowledge that:

  1. Our Service does not guarantee 100% accuracy
  2. Results are not suitable as sole evidence for legal, forensic, journalistic, or official proceedings without independent professional verification
  3. You should not make consequential decisions based solely on our analysis
  4. We are not liable for any decisions or actions you take based on our results

If you need forensic-grade analysis, consult a qualified digital forensics professional.

4. Acceptable Use

You agree to use the Service only for lawful purposes. You may not use the Service to:

  • Harass, defame, or harm individuals based on analysis results
  • Make false public accusations without proper verification
  • Violate any applicable laws or regulations
  • Improve, train, or refine deepfake or AI manipulation tools
  • Reverse engineer, decompile, or extract our detection algorithms
  • Circumvent any access restrictions or usage limits
  • Resell, sublicense, or commercially redistribute the Service
  • Interfere with or disrupt the Service's functionality

We reserve the right to terminate accounts that violate these terms.

5. User Accounts

5.1 Account Creation

You may use basic features without an account. To access extended features, you must create an account by providing a valid email address.

You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activity under your account

5.2 Account Termination

You may delete your account at any time through your account settings.

We may suspend or terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent activity
  • Abuse the Service or other users

6. Subscriptions and Payments

6.1 Free and Premium Tiers

  • Free tier: Basic detection features with usage limits
  • Premium tier: Extended features and higher/unlimited usage

6.2 Payment Processing

Payments are processed by LemonSqueezy, our third-party payment provider. By subscribing, you also agree to LemonSqueezy's Terms of Service.

6.3 Billing

  • Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected)
  • Your subscription renews automatically unless cancelled
  • Prices are listed on our website and may change with notice

6.4 Cancellation

You may cancel your subscription at any time. Upon cancellation:

  • You retain access to premium features until the end of your current billing period
  • No refunds are provided for partial billing periods
  • Your account reverts to the free tier

6.5 Refunds

We offer refunds at our discretion. Contact us over an email within 14 days of purchase if you're unsatisfied.

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including its design, algorithms, code, and documentation, is owned by SusMeter and protected by intellectual property laws.

You may not copy, modify, distribute, or create derivative works without our written permission.

7.2 Your Content

You retain all rights to the files you analyze. Since all processing occurs in your browser, we never access or claim any rights to your content.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we handle your information.

Key point: The files you analyze never leave your device. We only collect account-related information if you choose to sign up.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

WE SPECIFICALLY DISCLAIM:

  • WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
  • WARRANTIES OF ACCURACY, RELIABILITY, OR COMPLETENESS OF RESULTS
  • WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE
  • WARRANTIES THAT DETECTION RESULTS ARE DEFINITIVE OR LEGALLY ADMISSIBLE

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

WE ARE NOT LIABLE FOR:

  • Any decisions or actions you take based on analysis results
  • Reputational harm arising from your use or misuse of results
  • Indirect, incidental, consequential, or punitive damages
  • Loss of profits, data, or business opportunities
  • Any damages arising from reliance on detection results

11. Indemnification

You agree to indemnify and hold harmless SusMeter, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Actions you take based on analysis results
  • Content you analyze or distribute

12. Third-Party Services

The Service integrates with:

  • Firebase (authentication)
  • LemonSqueezy (payments)

Your use of these services is subject to their respective terms and policies. We are not responsible for third-party service availability or practices.

13. Modifications to Service and Terms

13.1 Service Changes

We may modify, suspend, or discontinue any part of the Service at any time. We'll provide reasonable notice for significant changes.

13.2 Terms Changes

We may update these Terms from time to time. We'll notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.

14. Governing Law and Disputes

These Terms are governed by the laws of New Zealand, without regard to conflict of law principles.

Any disputes shall be resolved through:

  1. Informal negotiation — Contact us first to resolve issues
  2. Binding arbitration — If negotiation fails, disputes will be resolved through arbitration in New Zealand

You waive any right to participate in class actions or class arbitrations.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us.

15.2 Severability

If any provision is found unenforceable, the remaining provisions continue in effect.

15.3 No Waiver

Our failure to enforce any right or provision doesn't constitute a waiver.

15.4 Assignment

You may not assign your rights under these Terms. We may assign ours freely.

16. Contact Us

Questions about these Terms? Contact us at:

Send us an email

or

Visit our Discord server

Summary of Key Points

TopicWhat You Should Know
Your filesNever leave your browser; we can't see them
Detection accuracyIndicators only, not definitive proof
Legal useDon't use results as sole evidence in legal matters
PaymentsHandled by LemonSqueezy; auto-renews until cancelled
CancellationAnytime; access continues until period ends
Our liabilityLimited; you're responsible for how you use results